By visiting or shopping at our website, you agree to accept these conditions - so please read them carefully.

1. The Olivia Roat London service

The Service allows customers to access the Site and purchase or rent products from Olivia Roat London in accordance with these Terms of Use.

The customer can choose products to rent from our on-line selection, and have them shipped to the customer's address. This is done with a return date. We reserve the right to limit the number of items that a member may rent at any time. The currently available renting options and rates, are outlined in detail on the Site. Also, the current shipping policies governing the delivery and return of products are detailed on the Site. Delivery time for products you have selected to rent may vary based upon (a) inventory availability, (b) your delivery address, (c) when you place an order, and (d) other circumstances impacting delivery. Accordingly Olivia Roat London, makes no guarantees as to actual delivery time. The risk of loss for items shipped passes to you upon our delivery to the carrier. We will send you an email letting you know when your product is shipped.

If a product is returned in a damaged or dirty condition that exceeds normal wear and tear, as determined by Olivia Roat London in its sole discretion, you agree that Olivia Roat London may invoice you for the full cost of replacing such product as well as charge you the full amount of any lost earnings or incurred costs resulting from the damage. The product replacement fee will vary depending on the specifics of each hat and its amount is to the full discretion of Olivia Roat London.

Under no circumstances are customers to attempt to clean any products themselves by any means (dry cleaned or otherwise). If done so, Olivia Roat London reserves the right to invoice for part or full replacement value of the items and charge you the full amount of any potential lost earnings or incurred costs regardless of whether any damage has been caused.

Any discounts, vouchers or offers made available on the site or through third party channels which are redeemable on the Olivia Roat London site are subject to change without notice. It is hereby confirmed that only one may be used at a time; this also will be subject to change at Olivia Roat London ‘s discretion.

2. Billing

When you rent or buy a hat you will be required to provide Olivia Roat London with accurate, complete and current credit card information for a valid credit card that you are authorized to use. By signing up for the Service, you authorize Olivia Roat London or its agent to bill your credit card the applicable fees, per-item or buying fees, renting fees, shipping charges, any and all applicable taxes, and any other charges you may incur in connection with your use of the Service. The applicable fees will be charged to your credit card on the date your purchase is made. If your hat is not returned on the due return date agreed when the purchase was made, Olivia Roat London will charge your credit card for each overdue day, at the rate set for that hat as stated on the site, until a return shipment has been booked by the customer and Olivia Roat London are notified by the courier company.

If Olivia Roat London does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Olivia Roat London reserves the right to take all steps necessary to collect amounts due from you, including but not limited to using third party collection agencies. Olivia Roat London reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. You agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your account statement. If you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.

We may modify the price, content, or nature of the Service at any time. We may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the Site.

3. Currency

The price you see on www.oliviaroat.com is the price you will pay at checkout and is in British Stirling. Olivia Roat London is not responsible for incorrect pricing on external websites.

4. Taxes

All applicable local, city, and state taxes are your responsibility. You agree to pay these taxes.

Effective September 25, 2008

5. Electronic communications

When you visit our website or send emails to us, you are communicating with us electronically and in so doing you consent to receive communications from us electronically. We will communicate with you by email. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

6. Licenses and site access

Olivia Roat London grant you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Olivia Roat London. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Olivia Roat London without express written consent. You may not use any meta tags or any other "hidden text" using Olivia Roat London’s name or trademarks without the express written consent of Olivia Roat London. Any unauthorized use terminates the permission or license granted by Olivia Roat London. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Olivia Roat London so long as the link does not portray Olivia Roat London, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Olivia Roat London logo or other proprietary graphic or trademark as part of the link without express written permission.

7. Your account

Olivia Roat London sells and hires products to adults, who can purchase with a credit card. If you are under 18, you may use Olivia Roat London only with involvement of a parent or guardian. Olivia Roat London and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

You agree that we, in our sole discretion, may terminate your password, account, or use of the Service or the Site, and remove and discard any of your Submissions from the Site, for any reason, including, without limitation, for lack of use or if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. Also, we may, in our sole discretion and at any time, discontinue providing the Service or the Site, or any part thereof, with or without notice. You agree that any termination of your access to the Service or the Site may be effected without prior notice, and you acknowledge and agree that we may immediately suspend, deactivate or delete your account and all related information and Submissions made from your account and bar any further access to such information or to the Site. Further, you agree that we will not be liable to you or any third-party for any suspension or termination of the Service or your access to the Site.

8. Reviews, comments, communications and other content

If you do post content or submit material, and unless we indicate otherwise, you grant Olivia Roat London and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You grant Olivia Roat London and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Olivia Roat London or its affiliates for all claims resulting from content you supply. Olivia Roat London has the right but not the obligation to monitor and edit or remove any activity or content. Olivia Roat London takes no responsibility and assumes no liability for any content posted by you or any third party.

9. Product descriptions

Olivia Roat London and its affiliates attempt to be as accurate as possible. However, Olivia Roat London does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by Olivia Roat London itself is not as described, your sole remedy is to return it in unused condition.


Olivia Roat London cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website, and you release Olivia Roat London entirely of all responsibility for any consequences of its use.

11. Disclaimer

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on "as is" basis, the website may contain errors, faults and inaccuracies and may not be complete and current. Olivia Roat London makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws. Neither Olivia Roat London, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

12. Indemnity

You agree to indemnify and hold Olivia Roat London, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of these Terms of Use and/or arising from a breach of these Terms of Use.

13. Applicable law

By visiting Olivia Roat London, you agree that English law will govern these Conditions of Use and any dispute of any sort that might arise between you and Olivia Roat London or its affiliates.

14. Site policies, modifications and severability

We reserve the right to make changes to our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, then that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

15. Intellectual Property Rights

You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described, including Olivia Roat London Software and all HTML and other code contained in this Site, shall remain at all times vested in Olivia Roat London and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Olivia Roat London and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

16. Trademarks

All other trademarks not owned by Olivia Roat London that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Olivia Roat London.

17. Customer care

Olivia Roat London prides itself on delivering exceptional quality in product and service. Should you have any issues please contact our staff at This email address is being protected from spambots. You need JavaScript enabled to view it. for help and product info.

We hope you have wonderful experiences wearing our pieces.

18. Enquiries

If you have any further enquiries regarding our returns policy please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

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